Advisory Services

From diagnosis to embedded capability

Every engagement begins with a Discovery Conversation. What follows depends entirely on what the evidence tells us. We do not arrive with a pre-set agenda — we arrive with a structured way to find out the truth.

The Starting Point

Discovery Conversation

Every engagement begins here — a 45-minute structured conversation to understand your current governance posture, key risks, and whether our diagnostic methodology is the right fit. This is not a sales call. It is a genuine assessment of whether we can help.

What we explore

  • Your current AI governance posture — frameworks, policies, and structures already in place
  • The AI systems you deploy and their risk classification under the EU AI Act
  • How human oversight is currently assigned and whether it has been assessed
  • Your organisation's timeline and readiness for the August 2026 deadline
  • Whether our diagnostic methodology is the right approach for your specific context

What you receive

  • An honest assessment of whether our approach is the right fit for your organisation
  • A preliminary view of where human oversight gaps are most likely to exist
  • A clear outline of what a governance diagnostic would involve and produce
  • Indicative scope, timeline, and investment for the diagnostic engagement
  • No obligation, no pitch deck, no follow-up pressure
Service 01 — The Entry Point

Governance Diagnostic

A structured assessment of whether the people in your organisation are genuinely equipped to exercise AI oversight — not in theory, but in the conditions they actually face. We examine the attitudes and behaviours that research consistently links to governance effectiveness: the willingness to question, the readiness to escalate, the sense of personal accountability for decisions made with AI.

What the diagnostic examines
Automation bias susceptibility — the tendency to defer to AI outputs over human judgement
Psychological safety for AI challenge — whether people feel safe to question, override, or escalate
Accountability clarity — whether individuals understand and accept their oversight responsibilities
Decision confidence — the willingness to act on one's own judgement when AI recommendations conflict with it
Escalation readiness — whether escalation pathways exist and whether people are willing to use them
What the diagnostic produces
A role-specific readiness profile across your oversight-critical population
Clear identification of where oversight is likely to hold and where it is likely to fail
A prioritised advisory agenda — the specific interventions the evidence recommends
Regulatory-ready documentation aligned to Articles 4, 14, and 26
A baseline measurement against which future progress can be tracked

"The output is not a maturity score. It is a clear picture of where human oversight is likely to hold — and where it is likely to fail."

Advisory Services — Determined by the Diagnostic

What the evidence tells us to do

The Governance Diagnostic identifies the specific gaps. The advisory services below address them. We do not recommend services the diagnostic has not justified. Every intervention is evidence-led, not assumption-driven.

Service 02

EU AI Act Deployer Readiness

Most EU AI Act attention focuses on providers — the organisations building AI systems. Article 26 places equally significant obligations on deployers — the organisations using them. Most are not ready.

When the diagnostic reveals gaps in human oversight assignment, vendor governance, or incident response capability — we design the deployer compliance programme that closes them.

Deliverables include
Obligation mapping against Article 26 requirements
Oversight role design for each high-risk AI system
Vendor due diligence framework
Incident response protocol aligned to 72-hour notification requirement
Service 03

AI Literacy Architecture

Article 4 has been enforceable since February 2025. It requires a sufficient level of AI literacy — a standard that generic e-learning cannot meet, and that most organisations cannot yet demonstrate.

When the diagnostic reveals that literacy gaps are undermining the capacity to challenge, escalate, or override — we design the role-differentiated architecture your L&D team builds against.

Deliverables include
Needs analysis by role and AI system exposure
Tiered programme specification aligned to Article 4
Effectiveness measurement framework
Integration guidance for existing L&D infrastructure
Service 04

Retained Advisory

Requires a prior engagement

AI governance is not a one-time project. Regulation develops. AI systems evolve. People move. The human factors that determine oversight effectiveness change as organisations restructure.

Most advisory relationships end when the report is delivered. Ours are designed to continue — with periodic re-assessment, governance health checks, emerging regulatory interpretation, and on-call support when something happens that cannot wait.

Periodic re-assessmentGovernance health checksRegulatory interpretationOn-call support
Our Methodology

How we work

Our approach is structured, transparent, and grounded in evidence at every stage. We do not prescribe before we diagnose, and we do not recommend interventions the evidence has not justified.

01

Discover

A structured conversation to understand your current governance posture, key risks, and whether our diagnostic methodology is the right fit.

02

Diagnose

A psychometrically grounded assessment of whether the people in your organisation are genuinely equipped to exercise AI oversight.

03

Design

Based on what the diagnostic finds, we design the specific interventions — deployer readiness, literacy architecture, or governance redesign.

04

Embed

We support implementation, measure progress through re-assessment, and ensure governance capability outlasts any single programme.

Positioning

What we are — and what we are not

Clarity about what we do is as important as clarity about what we do not do. Our value lies in the specificity of our focus — not in the breadth of our offering.

Not a training provider

We do not deliver e-learning or awareness programmes. We design the architecture others build — and measure whether it is producing genuine capability.

Not a maturity model

We do not place you at 'Level 2' on a generic scale. We identify specific gaps, in specific roles, against specific regulatory obligations — then tell you what to do about them.

Not a compliance checkbox

Documentation tells a regulator what you intended. Our work tells you — and them — whether your organisation can actually deliver it. That is the distinction the EU AI Act enforces.

Not a technology vendor

We do not sell platforms, tools, or software. Our diagnostic methodology is proprietary, but our value is in the interpretation and the advisory that follows — not in a product.

Not a generalist consultancy

We focus exclusively on the human dimension of AI governance. We do not offer strategy consulting, change management, or IT advisory. We do one thing, and we do it with rigour.

Not a certification body

We do not certify compliance. We assess readiness, identify gaps, and design the interventions that close them. Certification is a separate process — one our work is designed to support.

Start with a conversation.

Every engagement begins with a Discovery Conversation. No pitch. No pre-set agenda. Just an honest exchange about where your organisation stands and whether we are the right fit to help.

Book a Discovery Conversation